We identify opportunities for improved efficiency, ROI, growth and increased revenue.
We conduct a thoughtful analysis of your admissions department, access technology, CRM data, web analytics, brand identity and reputation, business development efforts, payer contracts, and utilization review practices. We evaluate who handles your calls and how, the quality of the inquiries you get from each channel and identify solutions to improve conversion rates while reducing your patient acquisition costs.
We understand that branding across channels is critical to the patient journey and growth. The decision to get care is most often driven by digital content, even when a potential client receives a direct referral from a behavioral health professional. We take an Omni channel approach to sales, marketing, and brand development. We implement a cohesive messaging strategy across all points of access and information. We’re the experts at professionalizing admission and outreach teams, designing access systems that result in a longer length of stay, improved completion rates, increased collections, and most importantly, a best-in-class patient experience.
