Phone Systems, CRM Development and KPI Reporting
The foundation of our optimization strategy is good data.
Without the real numbers, you’re guessing at what will work, have no basis for measuring the impact of changes, and no basis for making changes. The management adage applies:
If you can measure it, you can manage it. But if you can’t measure it, you can’t manage it.
Your data should come from multiple sources, including your phone system, internet tracking data, Google, and CRM. If your organization is new to this level of reporting, we can put a system in place to capture the data you need. The sooner you start, the better. If you have advanced, robust reporting systems, we analyze the data and hit the ground running: with your data, we can optimize all of your census workflows and departments.
We’re experienced in implementing the following Phone Systems, CRM development, and KPI reporting tools:
- Ringcentral
- Call Tracking Metrics
- RingDNA
- Infinity
- CRM Experience
- Salesforce
- KIPU CRM
- HubSpot
